I began this design project by researching leading companies in the remote patient monitoring services market. By researching similar competitor products and studying the UI in the perspective of a user, I got to understand the classic user experience for remote patient vital monitoring and observe multiple user journey paths.
Utilizing the CEO's initial project brief and my competitive research, I was able to identify key user needs and segment them into main components of the clinic monitoring portal (Patient List, Patient Details, Reports, Messages, and Settings). With the clinic portal mapped out, the additional user journey paths for patients, as well as families of patients became easier to envision as well.